Friday 19 December 2008

Things I've learned that make life easier #1: Don't put things right - yet

When you're dealing with information, it's easy to focus on the job at hand. You're the information expert, after all, and chances are that, from your perspective, *everyone* else is doing information the wrong way. Heck, leave out "from your perspective".
It's very easy to want to put things right, straight away. So you feel you've made a difference. Out of a sense of professional pride. In self-preservation - you're the one who gets the stick if someone else realises how rubbish the information is.

Resist that urge.

If you start putting things right straight away, three things will happen. One, you will find that putting things right is a *lot* more work than you would have ever thought possible. Two, it will be difficult to get help for the stuff you need help with, because no one sees there is a problem. Three, you will get nothing like the recognition you deserve for the work that you do.

At the start of a new job, take some time to get to know the problems that are there. Write lists, critiques, action plans; anything that will document the work that needs doing in a way that your managers can appreciate. Depending on the environment you're working in, you may have months, weeks or days to do this in - but make sure you do it. And make sure, before you start putting things right, that your managers are aware of what you're going to put right, how much work it is, and what help you will need.



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